Stan Assistant

The image features a stylized house icon and the text "STAN," likely representing a service or brand related to home or communication.


Meet Stan, Your District Assistant

Have a question about the District? Just ask Stan. Stan is Blackstone Metropolitan District's AI assistant, available 24 hours a day, 7 days a week to help homeowners get answers, submit requests, and take care of District business quickly, without waiting on hold or for an email reply.

Chat with Stan | Text Stan at (877) 502-4004


What Stan Can Help With

  • Get answers anytime. Stan never clocks out. Whether it's early morning, late at night, or on a weekend, you can reach Stan for help with District questions whenever it's convenient for you.
  • Check your account. Ask Stan about your balance, upcoming dues, and other account details and get an answer right away.
  • Submit service requests. Report an issue in the District and Stan will log it, send it to the right person, and keep you updated on its progress.
  • Reach Stan your way. Connect with Stan by text, web chat, email, or phone, whichever works best for you.


Why the District Uses Stan

Stan gives homeowners faster, easier access to District information and services, while freeing up District management to focus on bigger priorities for the community. Simple questions get answered instantly, and anything that needs a person's attention is routed to the right member of the District management team.


Questions?

If you need help using Stan or would prefer to speak with someone directly, please contact Brightstar District Management at hello@brightstarcolorado.com or (303) 952-4004.